Data protection

Privacy policy

GDPR compliance and protection of your personal data

Last updated : 2 September 2026

Domaine de la Trille is pleased to inform its visitors and customers about Personal Data Protection according to the European GDPR law of May 25, 2018 (General Data Protection Regulation).

What data is collected?

Domaine de la Trille collects the following data:

Contact details

Last name
First name
Address
Phone
Email

Domaine de la Trille commits to only collecting strictly necessary data.

Processing objectives

Proper execution of customer request processing

Proper execution of seasonal rental booking

Internal accounting (service billing)

Proper execution of employment contracts (salaries...)

Legal bases for processing

Each processing operation relies on one of the legal bases set out in Article 6 of the GDPR:

•Performance of a contract: booking, organising your stay, invoicing.

•Consent: contact form, newsletter and guide, audience measurement cookies.

•Legal obligation: retention of accounting records, tourist tax, employment obligations.

•Legitimate interest: site security and protection of forms against automated submissions.

Forms and sign-ups

Three forms collect data on this site. None of them is required to browse it.

Contact form: last name, first name, email, phone (optional), dates and details of the stay you are considering, message. This information is stored in our database hosted in France and sent by email to the Domaine, for the sole purpose of answering your enquiry.

Contact box in blog articles: same data as the contact form, same use.

"One week in Ariège" guide and newsletter: your email address only, with double opt-in — a confirmation email is sent to you and your subscription becomes active only once you click the link. An unsubscribe link appears in every message.

This data is never sold, rented or passed on to third parties for advertising or commercial purposes.

Web subcontracting

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Website creation

Domaine de la Trille works with TC AUTOMATION which guarantees an optimal level of security in web programming. The website is built with Next.js, React, TypeScript and Tailwind CSS.

•Modern technologies: Next.js, React, TypeScript, Tailwind CSS
•Secure and performant architecture
•Administration interface protected by login and password

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Hosting

Hosting is provided by OVH SAS in Roubaix. OVH is a major player concerned with personal data protection with exclusively French storage.

Reservations and payments

Domaine de la Trille partners with EVIIVO for managing reservation schedules and online payments for holiday stays.

Maximum security

•Fully secure online bank payment
•Bank card numbers are never read or stored
•Fraud prevention system
•Specialists available at all times

Cookies and audience measurement

This site uses Google Analytics (GA4) to measure audience and improve user experience. This service places cookies on your browser only after your explicit consent via the cookie banner.

Google Analytics collects anonymized data: pages visited, session duration, device type, approximate geographic origin. The anonymize_ip option is enabled to prevent storing your full IP address.

If you decline cookies, no audience measurement cookies are placed and no data is transmitted to Google.

Your choice is kept in your browser for 6 months. You can change it at any time using the button below or the "Manage cookies" link at the bottom of every page.

Manage my consent

Your cookie choice is stored in your browser for 6 months. You can change or withdraw it at any time, as easily as you gave it.

Third-party content (maps and social media)

Some pages offer a Google Maps map and a social media feed. This content is provided by third parties that may set cookies and receive your IP address. It therefore never loads automatically: it appears only after you accept cookies or explicitly click "Show".

Hosting and transfers outside the European Union

The site, its database and its backups are hosted in France by OVH. Your enquiries and sign-ups therefore never leave French territory.

Google Analytics, enabled only if you accept cookies, may involve a transfer to the United States, governed by the European Commission's standard contractual clauses and the EU–US Data Privacy Framework. If you decline cookies, no data is sent to Google.

Eviivo, our booking and payment tool, is established in the United Kingdom, a country recognised by the European Commission as offering an adequate level of protection.

Data storage

Recording and backup of personal data is done on:

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Paper format

Customer files

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PC digital format

Excel (.xls) or email (.eml) - Computer protected by security system

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Management software

Secure digital format

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Website database

OVH server in France, access protected by login and password

Retention period

Your data is not kept indefinitely. Each category has its own retention period:

•Enquiries sent through the forms: 3 years from the last exchange.
•Newsletter subscriptions: until you unsubscribe, then deleted.
•Booking files and accounting records: 10 years (legal obligation).
•Audience measurement cookies: 13 months maximum; your cookie choice is kept for 6 months.

At the end of these periods, data is deleted or anonymised.

Your rights

Under Articles 15 to 22 of the GDPR, you have the following rights over your data:

Right of access: find out what data we hold about you
Right to rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to restriction of processing
Right to object to the processing of your data
Right to portability: obtain your data in a readable format
Right to withdraw your consent at any time

To exercise these rights, email us, use the contact form or call us. You will receive an answer within one month at the latest. Proof of identity may be requested where there is reasonable doubt as to who you are.

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By phone

05 61 67 89 82

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By email

domainedelatrille@gmail.com

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Contact form

Data can be provided in digital format (Microsoft Word or .CSV) in case of portability.

Automated decision-making and profiling

Your data is not subject to any automated decision-making or profiling. This site does not run targeted advertising.

Lodging a complaint with the CNIL

If, after contacting us, you believe your rights are not being respected, you may lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07, or online on its website.

www.cnil.fr

Responsible for collection

GAEC DE LA TRILLE
Domaine de la Trille — 09500 Sainte-Foi (France)
Siret: 520 487 257 00013
05 61 67 89 82 · domainedelatrille@gmail.com

Your data is secure

Domaine de la Trille is committed to protecting your personal data in accordance with GDPR. For any questions, contact us.